product teams It's not just what, it's also when Sometimes we give our users all the right answers at all the wrong time. It took us a while to realize this, but we got there.
productivity 3 simple productivity metrics for every software team We tend to rely only on tracking sales at the end of the funnel while hoping that productivity stays the same. And it's only after customers have started to leave us that we look back at the way we work to understand what went wrong.