Design Building Better Brands: Brand Assets Basics As a start up, what are the basic things you need to help your brand look good and consistent? How do you do it on a bootstrapped budget? There are a few assets
Brand Building Better Brands: Brand is Culture Not Image Going back to what I said last week (Brand as a Living Thing), Brand is more than just a logo and some colors – a brand is everything we make, everything we do, everything
Design Building Better Brands: Brand as a Living Thing We often think about brand as a still image. A logo, a typeface, a color scheme. The portfolio culture we live in makes it seem this way. The hottest designers on your Instagram
Design Building Better Brands Over the past 8 years, I've worked as a brand designer for several different tech companies, on different levels of involvement. I've worked with teams like Color Genomics, Cloudflare as an outside consultant
futureofwork A team first approach OKR tools optimize for leadership, and forgot about the rest of the organization needs. Managers love you, but users hate the tool. This needs to change. We are focused on making your team happy first.
scalingsmall Intercom part 2: How Intercom helps us scale customer success We stopped using Intercom for announcements, but it's still the best way to scale customer success — the right tool for the right job.
roadmap Keep your roadmap public to move faster Having a public roadmap has helped us to worry less about competition, and focus more on making our customers happy.
startups Customer interviews for startups Interviews are one of the most powerful tools for startups. It'll help you save time and money, get free consulting, and turn people into advocates.